Frequently asked questions

Bookings!

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Booking a Class?

  • Please note we don’t take bookings through Instagram DMs.
  • All class bookings must be made via the GLOFOX app – you’ll find the link in our bio!
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Payment Options:

  • You can pay online by card directly through GLOFOX.
  • Or via CLIQ to the alias INSCAPE (don’t forget to send us a screenshot so we can match it to your account).
  • Prefer cash? You’re welcome to pay at the studio before your first booking.
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Need help?

If you have any issues or questions, feel free to DM us or contact us on 0796660583 – we’re happy to help!

Package

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Package Prices

Mat Studio Classes (Heated/Non-Heated Mat Pilates, Sculpt, Power Pilates & Yoga)

  • Single entry: 20 JOD
  • 4 Class Credits: 70 JOD
  • 8 Class Credits: 120 JOD
  • 12 Class Credits: 160 JOD

Reformer Pilates:

  • Single entry: 25 JOD
  • 4 Class Credits: 90 JOD
  • 8 Class Credits: 170 JOD
  • 12 Class Credits: 220 JOD

Combo Packages

  • 4 Reformer + 4 Mat: 145 JOD
  • 4 Reformer + 8 Mat: 180 JOD
  • 8 Reformer + 4 Mat: 200 JOD
  • 8 Reformer + 8 Mat: 250 JOD
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Package Terms

Package Expiry & Rules

  • 4-Class Pack: Expires in 4 weeks. No freeze. No late cancel credit back.
  • 8-Class Pack: Expires in 5 weeks. Includes 1 late cancel credit back + 1 week freeze if needed.
  • 12-Class Pack: Expires in 6 weeks. Includes 1 late cancel credit back + 1 week freeze.
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What’s a “Late Cancel”?

You must cancel at least 6 hours before your class starts. Cancel within 6 hours You lose the credit – unless your pack includes a late cancel allowance.

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What’s a “No-Show”?

If you book but don’t show up, that’s a no-show. No-show = no refund, no credit return – no exceptions.

Waitlist 101

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Class fully booked?

When a class is full, you can join the waitlist. If a spot opens up, everyone on the waitlist gets an email notification.

When you receive an email saying a spot has opened up, you are not automatically added to the class. You’ll need to log in and book the spot yourself. Availability is first come, first served, so be quick if you’d like to join!

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Can’t make it anymore?

Please remove yourself from the waitlist to free up space and avoid extra notifications (yes, even the waitlist fills up!).

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New Client Orientation

First time? Arrive 10 mins early so we can show you around, assess your level, check for injuries & confirm your waiver. Late arrivals can't join once class starts.

Reformer 101

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New Client Orientation

First time? Arrive 10 mins early so we can show you around, assess your level, check for injuries & confirm your waiver. Late arrivals can't join once class starts.

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Choose the Right Level

Not sure? Book the level below what you think you need. Instructors may rebook or refuse entry if you're not ready or have injuries for your safety.

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Punctuality

Class starts on time and begins with a warmup. Miss the warmup? You’ll need to sit this one out for safety reasons.

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Grip Socks

Grip socks are mandatory for hygiene & safety. Bring a pair or grab one at the studio for 5 JOD.